Refund Policy

Refund Policy

At HydraPaw™, customer satisfaction is our priority. That's why every order is covered by our 30-Day Return Policy.

30-Day Returns

You have 30 days from the day your order is delivered to request a return or refund. Please contact our support team before returning any item.

To qualify:

• Item must be unused or lightly used.
• Product must be in its original condition.
• Proof of purchase is required.

Non-returnable Items

We cannot accept returns for:

• Gift cards
• Final sale items
• Damaged products caused by misuse

Refund Process

After receiving and inspecting your return, we will notify you.

Approved refunds are processed back to your original payment method within 5–10 business days.

Shipping fees are non-refundable unless the product arrives damaged or incorrect.